![]() ![]() Go to Account & Profile and click Your account. Open the program, click the More button (three dots) at the top, and select Settings. Another good option is to use a device that has you logged into Skype already. If that is not an issue, ask your friends or colleagues to send you your email address and/or Skype username just to double-check you are entering the correct data. ![]() You'd be surprised how often users make this mistake. For example, if you entered an email address, make sure that the domain is correct. Before you move on, double-check if you didn't make any mistakes. Enter a different account or get a new one” message, you have several options. If you enter a valid Skype username, but you receive the “That Microsoft account doesn't exist. ![]()
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